22 September 2020

Accessibility Statement for Braunton Parish Council


This Accessibility Statement is for the website


How Accessible this website is

We know some parts of this website are not fully accessible:

most older PDF documents are not fully accessible to screen reader software

Braunton Parish Council are hosting the Neighbourhood Plan page on behalf of Braunton Neighbourhood Plan Steering Group so the content did not originate from Braunton Parish Council. 


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:



    call 01271 812131


We’ll consider your request and try to get back to you in 7 working days.


If you cannot view the map on our ‘contact us’ page, call or email us for directions.


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: the Clerk by telephone on 01271 812131 or by email.


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Contacting us by phone or visiting us in person

We can provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us


Technical information about this website’s accessibility

Braunton Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.


Non-accessible content


The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations


-        Some images do not have a text alternative, so people using a screen reader cannot access the information.  For example, the header image at the top of each page is outside of our editable area.  It has the text ‘Braunton Parish Council’, the Braunton Crest and a picture of a rose bed in Braunton memorial gardens.  This fails WCAG 2.1 success criterion 1.1.1 (non-text content). 


All other images have either alternative text or a link to a text document.  When we publish new content we’ll make sure our use of images meets accessibility standards.

All images will be fully accessible on the new website by September 2021.


-        We have information on our website which has been scanned and is not available as a text document.  The sections this applies to is:

Registered Interests – these are linked under the members section and may not be easily read by screen reader software. Also:

Air Quality Reports

Community Energy Feasibility Study

Some supporting documents attached to agendas and minutes

From 23 September 2020 we will ensure scanned documents are not used where text alternatives can be made available.



-        We are working our way through, checking and updating more recent pdfs and other documents which include:




Agendas and minutes

Braunton Express Newsletters


Any new or replacement documents posted on our existing website from 23 September 2020 will be accessible.  All documents will be made accessible on our new website from 23 September 2021. 

Pre 23 September 2020 Agendas and minutes are held in a table which may not be easy to navigate using screen reader software.

-       There has been a problem accessing the Work Hub page to edit it.  The documents which may be non-compliant are' Work Hub Facilities' (no alternative text to this image) and 'What We Offer' (an unchecked document). This will be addressed through the web provider and rectified by 23 October 2020. 


-        The Events Diary - this is no longer being used and all events were removed due to Covid-19. 


Content that’s not within the scope of the accessibility regulations


PDFs and other documents


The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix the Sports Directory (this is also available as a hard copy from our reception).


Any new PDFs or Word documents we publish will meet accessibility standards.


External Content

Any links to external content which are outside of our control are also exempt from the accessibility regulations.


What we’re doing to improve accessibility


Braunton Parish Council plan to improve accessibility to its website by launching a new accessible website for 2021/22.  The new site should be fully operational by 23 September 2021.  This has been put back a year following the impact of Covid-19 on its staffing levels and significant loss of income from its services. 


Preparation of this accessibility statement


This statement was prepared on 22 September 2020. 


This website was last tested on 22 September 2020.  The test was carried out by self-evaluation.

 1 July 2020

Businesses Reopening in Braunton

Businesses have been working really hard to reopen, navigating their way through government guidance.  Click on the business name for details of their opening times and how they are operating.

Braunton Laundry

Braunton Post Office - operating a full service Monday – Friday 0830-1730 and Saturdays 0830-1230 just for those who may have been shielding in lockdown and are not aware it has actually reopened.

Braunton Travel

One way pedestrian route
In order to ease movement and encourage social distancing we have introduced a one way pedestrian system. We would ask that pedestrians travel from west to east on the southern pavement i.e from the Caen Car Park to the Square and on the northern pavement east to west i.e from the holiday letting agency to Tiki. Safe refuges to cross are afforded by the traffic lights at The Square and the pedestrian lights by Cawthones.

Social distancing
Our key priority is to ensure that the village centre is safe and welcoming for everyone visiting and working here. Social distancing is going to be with us for the foreseeable future.  Signage will be displayed in the public realm to remind people to keep their distance from one another.

Food and Deliveries For Those Self-isolating

Shops offering Delivery Service

Slees Home Hardware - 01271 813111

John Patts (Milk, fruit, veg, eggs, bread etc) - 01271 830088 - min order £10.  Ordering can now be done online at and product ranges are increasing. Or email

Cawthornes Supermarket – 01271 812053 - Card payment only £20 min order

Reeds Butchers – 01271 812192

Nourish Stores (Healthfoods) - 01271 812006 or email: Delivery charge and £10 minimum order

Knowle Garage - Text Andy on 07817 281215 (Essential Items for delivery after 6pm)

Top n Tails  01271 814733 - Pet supplies Email:

J&S Wensley Newsagent - T 01271 812315 or visit Enter your postcode and select J&S Wensley. Select required newspaper and frequency.  Receive free newspapers for 6 weeks.

Savona Food Service - £40 min order (free delivery) based at Mullacott Tel 01271 862569  or email

Wild Thyme Café – Coffee Beans - email:

Farmer Bobs - For a milk round delivery (milk, milkshakes, juice and eggs) you would need to order via . For a more extensive order go via the Farmer Bob website for which there is a min. order of £10 and a £2.50 delivery charge for the Braunton area .

Restaurants offering Take Away/Delivery Service

The Riverside - 01271 813633

Thongsay Thai - Saturdays, text order day before - 07961 632891

Good Fortune - 01271 817889 - min order £10 plus £2 delivery (cash only)

Squires Fish and Chips click and collect 

South Sixteen Fish and Chips click and collect (may be able to deliver)

The Worx -  Order pasties etc. for collection

Plant Punks (Vegan) 07515 455569 (Barnstaple based but deliver to Braunton)


Here's a great local directory created by Plastic Free North Devon

Braunton Parish Council is calling for action to increase pharmacy services in Braunton

Braunton Parish Council have contacted the NHS Devon Clinical Commission Group, Patient and Public Non Executive for North Devon, NHS England South West and Devon Health and Wellbeing Board to express its grave concerns regarding the decrease in local pharmacy services following the closure of the Lloyds Pharmacy in Caen Street, Braunton.

The Chair of Braunton Parish Council, Councillor Elizabeth Spear said, ‘As a Braunton resident I have witnessed the immense pressure that the Pharmacist and staff are under at the remaining smaller Lloyds Pharmacy in Braunton following the closure of the Pharmacy in Caen Street. The Parish Council have been putting pressure on the responsible bodies to improve the pharmacy service in Braunton and we now ask residents to write in support of our call for a further urgent Pharmaceutical Needs Assessment (PNA).’

Whilst the Council understands that Lloyds is an independent pharmacy it has requested what plans the above organisations have in place to meet the ever growing demand for health care in the community.

The closure of the Lloyds Pharmacy in Caen Street has happened at the same time when pharmacies are being encouraged to broaden their role in delivering NHS services in their local areas. And at a time when the populations within the community is growing due to large scale developments being built. The Parish Council have strongly expressed its concerns that the closure of this pharmacy has negatively impacted the lives of those who live in this rural community and it is unacceptable to expect elderly and vulnerable people to travel further to access pharmacy services. Although pharmacy delivery services are available these do not meet the needs of people with changing healthcare requirements and also can result in increased isolation for vulnerable residents who may prefer the traditional over-the-counter experience and the good advice of a professional pharmacist.

As far as the Council is aware there are no plans at present to close the Lloyds Pharmacy adjacent to the Caen Medical Centre. The service that this pharmacy is providing to the community is invaluable and the Council praises the staff who have picked up the additional workload following the closure of the Lloyds Pharmacy in Caen Street but it is concerned that it will not have the capacity to continue to cope with serving a population of over 10,000 people. Currently the existing Pharmaceutical Needs Assessment (PNA) is based on the quantity of pharmacies available and not on the capacity or floorspace of those pharmacies. It is the view of the council as well as many members of the public that the small area available in the remaining pharmacy is insufficient to meet the needs of Braunton, Croyde, Georgeham, Knowle, Heanton, Wrafton, Chivenor and the other surrounding hamlets. This problem has been demonstrated by increased delays, reduced storage space for medicines and unpleasant scenes in the pharmacy. This shortage potentially risks the health of elderly, young, disabled and vulnerable residents and creates further difficulties for carers who rely on the pharmacy.

The Devon Health and Wellbeing Board have responded to the Parish Council’s concerns stating that there is no current gap in pharmaceutical provisions following the closure of the Lloyds Pharmacy in Caen Street. The Council are calling for an urgent Pharmaceutical Needs Assessment (PNA) in Braunton to ensure that the community’s needs continue to be met. The Council would appreciate public support and is asking individuals to write to Councillor Andrew Leadbetter, Chair of Devon Health and Wellbeing Board supporting the Councils request for an urgent review to be carried out in Braunton. The contact details are 1st Floor Main Building, County Hall, Topsham Road, Exeter, EX2 4QL or email A copy of the Council’s letter sent to Councillor Leadbetter can be downloaded from the Parish Council’s website

Download Braunton Parish Council's Letter to Councillor Leadbetter

Pharmacy bodies / organisations important contacts